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Topic: softSWOT General
Q: I purchased this software 2 days ago and have yet to hear back from you folks?
A: Your payment via PayPal was an eCheque. As soon as it clears registration details will be sent. For eCheques as PayPal advise "This eCheque payment will remain 'Uncleared' until the funds have cleared from the sender's account, which usually takes four working days. If you are shipping an item, please do not ship your item until the funds have cleared into your PayPal account. You will be notified by email when the funds have cleared into your PayPal balance." As soon as we receive notification from PayPal that the payment has been completed registration details will be sent.
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Topic: softSWOT General
Q: I paid for your product, but have not received any confirmation other than Paypal's. How long will I have to wait to receive instructions for download or registration?
A: Registration details are sent as soon as the transaction is cleared. For credit cards/transfers this is usually within 10 minutes, however for eCheques as PayPal advise "This eCheque payment will remain 'Uncleared' until the funds have cleared from the sender's account, which usually takes four working days. If you are shipping an item, please do not ship your item until the funds have cleared into your PayPal account. You will be notified by email when the funds have cleared into your PayPal balance." As soon as we receive notification from PayPal that the payment has been completed registration details will be sent.
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Topic: softSWOT General
Q: How do I download the software?
A: Download links are provided in the registration email. Also please note that your registration details will fully enable evaluation software, so if you have already downloaded the software for evaluation you can simply input the registration details to register it and enable all functions.
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